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  • Opening Times: Mon - Fri 8.00 - 18.00    &   Sat – 8.00 – 16.00
011 2679944 info@solartherm.lk
121, Castle Street, Colombo 08.

FAQ

Does the Solar Grid connect system operate during a power failure?

No, the solar system will not operate during a power failure as the inverter will shut down in seconds when the grid power is not available.

What is the make/ country of manufacture of solar panels and inverters?

Solar panels are made in Germany and the inverter is made in Austria

What is the difference between German Technology and made in/Country of origin Germany?

What is the warranty period of the solar system?

The solar panels carry 20 years product warranty and 80% manufacturer’s performance warranty upto 25 years

Is web monitoring system included in the system?

What are the net metering schemes available?

At what stage do we decide on the net metering scheme to be selected?

How is the Solar system capacity decided?

The solar system capacity is decided on ones electricity consumption or units/kWh consumed during a month. An average of 03 month’s consumption is taken.

How long will the net meter installation take

What are the documents required for net metering?

Does the client need to visit CEB to apply for a net meter?

What are the typical requirements for a solar net metering system installation?

Is there any after sales service available?

What are the payments plans available?

Does the system cost include net meter charges?